Testimonials

4.9
180 Reviews
Mar 25, 2025
Maca Ramos
10 years ago we used H.E.A.T to replace our unit and they were amazing. In our new home we recently began having issues. Initially, we called the wrong company to come check it out and were basically taken advantage of with nothing being fixed. Thankfully we remembered H.E.A.T and not only was Brent quick to call to schedule us, but he sent Mike out who was thorough and honest in his assessment of what we needed done! We won’t use anyone else again. Integrity and honesty are the top priorities for us and we know that’s exactly what we will get using H.E.A.T!
Mar 19, 2025
Michelle
Brent and his crew did a GREAT job and saved us a lot of $, thanks guys.👍
Dec 8, 2024
Jana McAllister
I couldn't be more impressed with the service provided by H.E.A.T. Mechanical. From start to finish, they were on time and incredibly efficient. The workers were professional, courteous, and clearly skilled at what they do. The owner was exceptionally responsive to all my requests, ensuring that every detail was taken care of promptly. If you're looking for top-notch air conditioning services, look no further than H.E.A.T. Mechanical. Highly recommended!!
Sep 25, 2024
Peggy Pate
Just excellent service from HEAT today. The Moore’s recommendation proved to be true. The response to my sos text was very prompt, I was seen that very morning by David, who diagnosed and repaired efficiently. He checked my warranty and adjusted the rate for service accordingly. David’s professional and effective, courteous service was very appreciated. Thank you!
Sep 5, 2024
gofish24
Great company! Work was done during business hours and they were very mindful of our customers. They did a great job and we are 100% satisfied!!!
Sep 4, 2024
Lacy Cole
This company has been great since our first encounter with them three years ago for our new home build. Our builder chose them to install our new heating and air unit and we couldn’t be more glad of that choice. Any small issue with our unit and replacing the thermostat to a smart thermostat, they have been awesome to work with and easy to schedule through. Most recently, David has truly tried to nail down the mysterious issue our unit has been having off and on. We appreciate this company and recommend them to anyone needing heating or air needs!
Jun 26, 2024
Mark McKelvy
If for some reason you haven't heard about the outstanding work that these folks do, you may be living under a rock. I can't sing their praise loud enough. My AC has gone out 4 separate times in the past 5 years. Each time it was a different issue. HEAT was prompt, professional, friendly, fast, accurate, and affordable. One time when our AC went out in the hot summer of 2024, the part needed had to be ordered and would take 3 days. David, the HEAT technician left us a portable AC unit to keep a room cool until the part part could. They did this as a courtesy. Customer service is tops, not just in the HVAC industry, but also compared to other industries. They arrived early, fixed problems efficiently, identified warranty opportunities, didn't try to sell me anything I didn't need, and overall took FANTASTIC care of my family. Make this company your FIRST and ONLY choice for your HVAC needs!
Jun 23, 2024
John D
This company goes out of their way to take care of customers. We have an older unit that was needing repair the day before we were supposed to leave on vacation. Not only did they get someone out within a couple of hours, they had it operational as well. Our unit is old enough that replacement parts are scarce, but HEAT Mechanical was able to get it going while we figure out our long term solution. David (technician) kept us informed on what was going on and even came back out while we were gone to do additional repairs. Stacey (office/phones) always is friendly and does whatever is necessary to get an available tech out as soon as possible. They are both a reflection of the owner and make it easy to work with them.
Jun 1, 2024
Betsy Russell
I have never had to wait very long and he has always sent someone out the same day. The young man was so nice and went right to the source of the problem and also checked the unit out to make sure there was no other issues.This is a great company and I have used them for several years. Would highly recommend them.
May 26, 2024
shannon hicks
Called in at 8pm on a holiday weekend for AC repair. He was there the next morning and had us up and running in no time. Always friendly and reasonably priced. This is the reason Heat Mechanical will always be our HVAC maintenance provider!!
May 24, 2024
Lana Yancey
HEAT Mechanical AC and Heat installed our Rheem AC unit and has came out anytime we have needed something for it. Last night we noticed that the air was not kicking on so the next morning we called at 8:30am and was told someone would be out between 10am - Noon. That worked for us, but it actually ended up being about 9am when someone made it out. David was very professional and worked quick to figure out the problem. He left to find the part that was needed and was back with an hour and half or so to get the new part installed. They work quick snd are very professional! Thank you!
Feb 13, 2024
Eddie Wiese III
This company always does their best to help the customer and has excellent service!
Feb 13, 2024
Jamison Miller
Had a great experience getting some of our electrical needs taken care of. Gary was great to work with and very knowledgeable. Highly recommend.
Feb 13, 2024
Angie Costlow
HEAT mechanical and Electric have completed several projects in our home. They are always very professional and clean up after themselves. Always extremely satisfied with the results.
Nov 17, 2023
Will Kuul
Efficient effective friendly service. At a reasonable price.
Nov 15, 2023
T Hill
On time, experienced tech solved an A/C issue. Friendly & informative, I'll use them again!
Oct 25, 2023
aaron gritzmaker
Good company
Sep 26, 2023
Jason Smithey
Waxahachie area. Great company. They do a great job and are very friendly.
Sep 19, 2023
George
The first appointment was next day when I expected to have to wait. I was explained the problem and how it was fixed. I will definitely use them again for any future issues and recommend to any friends in the Waxahachie area. The second appointment, came out on a weekend. Immediately knew the problem and fixed it. Great service.
Sep 14, 2023
Arlynn Mulne
Great experience
Sep 13, 2023
David Throttle Bittle
The price was competitive, the equipment is quality, they were on time and finished in a timely manner.
Aug 30, 2023
Stan Baucum
This company installed our equipment and are always quick to come service any needs and always professional. Highly recommend!
Aug 22, 2023
Josh Wall
Awesome company. Very and Honest. Locally owned and operated! Highly recommend.
Aug 9, 2023
Sammie jo Deaton
They were very professional and efficient. Took good care of my ac. All were polite and a pleasure to work with
Aug 1, 2023
Bill
The experience we had with HEAT Mechanical was excellent. They are fair, honest and do what they say they will. I highly recommend them and would definitely use them again.