Google & Facebook Reviews

4.9
442 Reviews
Jul 15, 2024
Glenn Davies
Brilliant service. John fixed everything super quickly. Will definitely use again. First class quality locksmiths.
Jun 27, 2024
Lynelle Wykes
Friendly and quick service. Wonderful staff both ends, receptionist and technician. Good customer service. I would used top lock again.
Jun 24, 2024
Michael Mugford
TopLock were able to provide a locksmith within an hour of my calling which was above my expectations as my requirement was not super urgent. The locksmith who attended did a very good job and observed a couple of other items which I was not across fully. Whilst price is probably higher than I anticipated I was very happy overall with the response and workmanship.
Jun 21, 2024
Erin
Everyone I dealt with was super professional, courteous and proactive…and all for very reasonable rates. Highly recommend!
Jun 18, 2024
Max Mastro
Great guys at Toplock, they looked after us and fixed our problem in no time and for a fair price, thank you!
Jun 14, 2024
James McClelland
Great service. Phoned and locksmith was out the next day within the time specified. Very friendly and professional.
Jun 4, 2024
Tayla Dippelsmann
Fantastic service! I called the customer service line at midday, the Lady was super helpful and booked me in for a free quote. A gentleman came out the SAME DAY at 3pm. He gave me a free quote then and there, I gave the green light to go ahead. By 3:30 I had all the locks changed in the house.
Jun 4, 2024
Chris A
Have used their services for a number of years and always had great, efficient service. Recently had an emergency need to have locks changed and they were very prompt. Highly recommended them.
Jun 4, 2024
Emily Woodford
I called Toplock for an after hours job and while they were not available due to sickness, they took the time to contact me back and provide details of another locksmith they recommended that I could get in touch with. They were very polite and helpful. It was really great service even though they weren’t available for the job.
May 31, 2024
Carla Scott
Fast, friendly service at a reasonable price. Highly recommend.
May 30, 2024
Julie Humphries
Great service and advice. On time (thank you - it really means a lot).
May 23, 2024
Egan Berge
I've generally always used toplock. There price is on point, and you generally can't find a faster response time, especially on the weekend. Last time I used toplock was an emergency job which involved police and an ambulance. The locksmith was really cool with the whole situation and it was a difficult location. I've probably used them about 10 times over the years and have never had an issue... Honestly I've generally been impressed.
May 15, 2024
Ron Nash
The locksmith installed the new fire proof digital lock efficiently and also programmed the codes and explained how it worked. Excellent service and reasonably priced.
May 13, 2024
Janette Riley
Great service and advice. Very happy customer
May 8, 2024
Ann White
So very grateful to Top Lock for their prompt service and helpfulness at every interaction!
May 8, 2024
Dean Bourke
Friendly service and a top job.
May 1, 2024
T M
Supwr quick service, attention to detail and very friendly competent staff. Thanks Top Lock!
Apr 30, 2024
Niall O'Dwyer
Same day service, fixed the break quickly, fair price, recommended
Apr 30, 2024
Julie Stokes
I have used Toplock on a number of occasions. Always timely and helpful. This time John fixed security screen locks for me as well as another latch that I had not identified as not working properly - saved me a later call out. John was on time, friendly and demonstrated his expertise. Toplock fitted me into their schedule very quickly and my job was done within 2 business days of my call.
Apr 11, 2024
Kerry Smith
Thank you for your service. I needed new barrels for my security doors as they were hard to lock and unlock. Toplock attended on time to have a look and quote. It would have been done straight away but didn't have the correct ones on board. I made a booking a few days later and arrived promptly and fixed all the screens. Thanks for your good service.
Apr 5, 2024
Ben Milnes
Fantastic service and very efficient. Thank you
Mar 21, 2024
Steve Jones
I was very happy with the installation of a smart lock done by Shawn at toplock. Shawn did an excellent job of securing my front door. I bought a Yale smart lock. I've had a lot of difficulty trying to get the lock to work as described in the promotional material. Shawn was able to help me with the digital configuration and referred me to Yale for more assistance. I've been working with Yale to resolve without success.
Mar 18, 2024
Naomi M
We had our lock rekeyed by inexperienced locksmith and we were locked out, couldn’t use the given new key to turn the lock. We called Toplock and had Sean came out to fix the problem lock and got us inside very quick. Very happy with the price! It is not easy to find a reputable locksmith.
Mar 13, 2024
Clemens Engelbrecht
Great service and very knowledgeable but a pit pricey
Feb 23, 2024
Hamish Edwards
Fantastic service from TopLock, were able to give a quote over the phone, and despite exhausting all methods and having to drill out the lock barrel and install a new one stuck to the quote despite it being 11PM. Highly recommend.
Feb 20, 2024
Kath Richter
Great service from Toplock. Sean was efficient and helpful and did a great job. Would recommend to others.
Feb 17, 2024
Cam
Locked myself out of the house on a Saturday night, called Toplock and Callum was at my place in just 15 minutes! Fast, friendly service- can’t go wrong
Feb 13, 2024
Jodie Morrison
TopLock Stafford recently changed all locks in our new commercial premises. They were on time, professional and such a pleasure to deal with. Would definitely recommend Thanks TopLock -Jodie/CableGrid
Feb 3, 2024
Catherine Fox
Service was professional, friendly and prompt. Will definitely use again.
Jan 31, 2024
Judith Specht
Very happy with the service. Excellent work and reasonable pricing. They also managed to fix what was a prior dodgy installation of locks by someone else and problem solve my options. Really fantastic and would use them again 10/10!
Jan 29, 2024
Graham Box
Timely quality service.
Jan 23, 2024
David Yule
Toplock did a top job promptly. Knowledgeable about the locks they were working on.
Jan 5, 2024
Andrew Beaman
These guys were on time, quick and provided the service we needed. **Update** Using a miscut key damaged the lock and caused it to cease working properly. Mitchell from Toplock was dispatched, called to arrange to arrive a little earlier than expected which was appreciated, was very professional and totally explained what the problem was. Even though the fault was from a miscut key, he offered to fix free of charge. I would not hesitate to totally recommend these guys for all your Locksmithing needs.
Dec 19, 2023
Kim Minho
So kind and quick. What a life saver. Thanks a lot.
Nov 27, 2023
Gwenda Windsor
Turned up on time to give me a quote for the lock , I then decided to go ahead with the quote . He had all the necessary equipment to do the job so went ahead with it ! Explained everything well and was very pleasant to deal with . Stress free job !
Nov 23, 2023
Wayne Johnston
Excellent prompt service, great job completed on time and in a very professional manner. Highly recommended locksmiths!
Nov 21, 2023
Gregory Emerson
Good customer service over the phone. Prompt quote then followed. Locksmith arrived when expected. He was skilled, time efficient and friendly.
Nov 21, 2023
Tate
Fantastic service. I called on a Sunday morning about a broken commercial door in a retail shop. The job was attended several hours later, problem solved and resolved quickly. Without this availability and workmanship skills we would’ve been in serious trouble. Highly recommend!
Nov 17, 2023
BEC D
Really quick turn around really easy to organise and great friendly service. Thanks so much 🙂
Nov 15, 2023
Damian Simankowicz
Amazing fast, friendly and professional service.
Nov 2, 2023
Somerset Douglass
I can't thank Cal enough! He was friendly, helpful and professional. Tom and his team exceeded all expectations. Highly recommend this amazing company.
Oct 31, 2023
Gwyn Huelin
The service was prompt and efficient. I’m very pleased with the results.
Oct 21, 2023
Julie Hawkins
Service was efficient and at a time that suited me. Much appreciated.
Oct 18, 2023
Shyno Susan John
100% customer satisfaction!
Oct 10, 2023
Michael Gibson
Same day service to install dead locks and match keys. No fuss, can recommend.
Sep 20, 2023
Jeannine B
John from Toplock provided a same-day quote and ensured that our home was able to be locked before we moved in mid Aug. He provided useful advice and assistance. Also, once the sliding door rollers were replaced in Sept, he made that door secure too. The schedulers were helpful too. Thanks team!
Aug 29, 2023
Jillian Beston
We found John from Toplock to be extremely helpful. He came promptly on a Saturday to replace locks after a robbery. He could not have been more supportive, going beyond the necessary work to ensure that our daughter and her children were safe after a quite harrowing experience. Thank you John.
Aug 14, 2023
JOHN MCDONNELL
Very good, friendly & prompt service
Aug 8, 2023
Anne Smith
Efficient and speedy service. Job well done... by a cheerful tradie. Phone and personal contact was professional, helpful and friendly. Definitely my go-to for a locksmith.
Aug 7, 2023
Belinda Stronach
Good, prompt friendly service.