Testimonials

What a great experience! We called about a week ago to have a bbq line hooked up at our new place, they got back to us right away with a great quote. Setting up a time for installation was easy, they were on time and the new line looks great. Our technician Matthew was friendly and professional and clearly knew what he was doing. He even fixed something our builder had missed! I would absolutely recommend Lonestar to anyone looking for gas fitting needs!

Monica is very professional. Josh Hernandez and John Obias were great. Their skills are remarkable, they had great customer service skills, and were very fast and efficient. All in all the whole service was great. Thank you.

I’ve had the pleasure of working with Lonestar multiple times over the past five years, and they have consistently exceeded my expectations. From residential hot water tank installations to complex commercial natural gas line runs, their team has always demonstrated the highest level of professionalism, expertise, and attention to detail. Their work is reliable, clean, and completed to the highest standards. I highly recommend Lonestar for any plumbing or gas fitting needs. You won’t be disappointed.

Happy new year to Lone Star Plumbing from Pronto Mechanical

thanks for your help

I contacted LoneStar to change out the Poly B in our home. We had previously used them to change the Poly B in our last home. They were on time, scheduled everything ahead with me, and completed the job. It did take longer than expected, but I can appreciate that can happen. They stayed on budget and I was quite happy with the price that they offered. They did have a minor leak during the repairs, but I caught it quickly, called them, and the team turned right around and came back to fix the issue and check the damage. Fortunately there was no long term damage as I caught it within an hour. Last time we used them something similar happened, but to a larger extent, but we had the same response. They repaired all damage, had someone come immediately to the house, and checked on the status multiple times. Still happy with the service and pricing.

Lone Star was amazing for the removal of poly-b in our home last week. I dreaded the idea of the job ever since we bought the house but after Dan came by to give us a quote I knew this was the team to go with. Truly made me feel taken care of and I was provided options to minimize holes in the drywall/ceiling as well as other plumbing services for fair price. I was also reassured when Matt came by with his crew to complete the work, he was very friendly, professional, knowledgeable and skilled. The job was completed while I was away and I am very pleased with the work I came back to and to see the key detail in his install. Definitely will use Lone Star again.

I can’t recommend LoneStar Plumbing highly enough! They came recommended by a family member and when I reached out to Dan, his response was quick and professional - and he was able to book me for the very next day to replace a leaking hot water tank. The whole process of swapping out my old tank for a new Brantford White was completely seamless. What truly stood out was the willingness of Kieran, the plumber who did the installation, to walk me through everything. As a somewhat new homeowner with no history of the appliances in my home, I had plenty of questions. Kieran took the time to answer all of my questions: how the tank works, the control panel, how to drain it annually to extend its life, and what’s involved in replacing the sacrificial anode rod (which I’ll be hiring them back to do, when it is time). It’s rare to find a company that delivers speed, professionalism, and genuine customer education all in one. Knowing Lone Star Plumbing has been trusted in Calgary for decades only reinforces my confidence. Dan and Kieran - THANK YOU! Lone Star is now my go-to for all plumbing needs.

Technician was great. He knew where the problem Was and got taken care in couple of minutes. Price was great and they arrived at time.

Ryan, Matt and the Lone Star team did a great job removing poly-b and replacing it with pex. Where drywall needed to be removed the team carefully retained the pieces for easy re-installation. Professional, efficient and willing to take the time to explain the new system. We had come to know the quality of workmanship Lone Star provides when they upgraded our hydronic system to code a couple of years before.

Kieran at Lone Star Plumbing & Heating was absolutely amazing. He was friendly, knowledgeable and respectful. He went above & beyond to ensure the same leaking problem would not occur due to poor sink installation. I would highly recommend Kieran and this company to anyone looking for a quality plumber. Thank you

Lone Star Plumbing and Heating is an extremely professional company. Top Tier customer care and quality of work. Total breath of fresh air and an absolute pleasure to deal with.

This review is slightly overdue (service was Jan 2025) - I had an issue with my in floor heating (which ended up being the thermostat). Daniel D. was my service tech and he was awesome!! I highly recommend them if you would like your job done properly and professionally.

The whole experience with Lonestar was great. They got back to me with a quote very quickly, took the time to answer all my questions and provide options. The work was done quickly and the guys that came out were great and did a bang up job. Highly recommend!

We have used Lonestar plumbing for the past 5 years from projects like maintenance on radiant heating system, leaks, water tank replacement, to descaling of steam shower appliances. I have found Lonestar to be prompt and reasonable. I appreciate that they have always worked with me to find a solution to a problem.

New hot water tank installed, went smoothly day of, couple weeks later still no issues.

Excellent and professional. Had new water heater installed and old one removed.

Lone star plumbing installed a 50gal Rheem water heater today after I spotted the old tank leaking just last night. The job was executed efficiently and professionally. They even helped clean up the pool of water in the basement crawl-in space from the leaking old tank. I highly recommend them to whoever that needs plumbing help especially when you are in a bind.

Lonestar Plumbing & Heating is fantastic! Their phone response was quick and professional, making booking an appointment easy. The technician arrived right on time and provided excellent service—efficient, knowledgeable, and friendly. Highly recommend for any plumbing or heating needs!

My husband and I moved to a condo a few months ago and we wanted to install hand-held showers. Through a recommendation from someone in the bathroom accessory business we contacted Lone Star Plumbing. We are so happy we did! Our first contact person was Jasmine who researched the necessary parts and booked our appointments. She was courteous and efficient. Grant was the plumber who came and did the work for us. Grant was punctual, answered all of our questions and knew what he was doing. Lone Star Plumbing will be our choice for all our plumbing needs from now on!

Very pleased with the prompt and friendly service! They did not charge a call out fee to give a quote, and were extremely knowledgeable and answered all of the questions that I had. I chose to go with another provider for this particular job due to a price discrepancy, but I will certainly be contacting them again for future jobs.

Can’t recommend these guys enough. Their quote was affordable, service was extremely quick and office staff were super friendly on the phone, plumber was also super friendly too. We had our garburator replaced and they were in and out within 45 minutes. Amazing service will be using lone star for any plumbing needs going forward!

We have used the services of Lone Star on four occasions, one of which was to correct work done wrong by another company. I highly recommend this company. They are prompt, helpful, and explain what they are doing and why. They will assist you with recommendations if you have work in mind (for example, we just replaced a toilet and they suggested options, one of which was less costly than what we had been looking at.)

Excellent work. Recommended.

Jasmine and Grant were superb. Extremely professional and courteous. Received full value for the charges incurred and a complete breakdown. Thank you!!