Hear what our customers are saying!

As a general contractor, I work with a lot of different trades, and Alexanian Carpet & Flooring is one of the companies I can confidently recommend. They’re excellent to deal with, communicate well, and consistently deliver a high-quality finish. Their team works efficiently on site and makes the process seamless, which is exactly what you want when coordinating multiple trades on a project. Reliable, professional, and great workmanship. I look forward to working with them again on future jobs.

If I could give 6 stars I would. John was an absolute pleasure to deal with. He is knowledgeable, professional and very personable. Also, worth mentioning is Adel. We had our initial consultation at home first for flooring, then later for window coverings. For the flooring, we later went to the store to make our selections which John had already narrowed down for us which helped facilitate easy decision making. Johns hands on approach was most welcome and we really appreciated him having narrowed down our selections to a few specific choices tailored to our needs. For the windows, once again, Johns expertise allowed for a seamless experience from start to finish. THANK YOU!!

Ramie is absolutely amazing to deal with and very knowledgeable. He took the time to explain everything to us and no pressure. Great service highly recommend.

Had a great experience with picking out new carpet for our stairs with George as well as the install by Matt. Everyone was super friendly, quick to answer our questions and easy to deal with. Install was professional and thorough. Matt went above & beyond. Would highly recommend.

I had a good experience here. Purchased a nice living room rug. You really cant cheap on rugs. I tried to order from amazon and the quality of this one is night and day. Its pricey for my budget but i think its going to hold up for a good while. The customer service was good. No complaints.

I went there to pick out flooring for our reno and George was very helpful and knowledgeable. Highly recommend going there and ask for George.

⭐⭐⭐⭐⭐ We had a fantastic experience with Alexanian for our floor and carpet installation. From start to finish, the process was smooth, professional, and well-organized. The quality of the flooring and carpet is excellent, and the installation team was skilled, efficient, and respectful of our home. A special mention goes to the store manager, who truly went above and beyond. Their support, clear communication, and willingness to help at every step made a huge difference and gave us complete confidence in our decision. It’s rare to find this level of customer service, and it really set Alexanian apart. Highly recommend Alexanian to anyone looking for quality flooring, expert installation, and outstanding customer care.

Awesome experience. Sara was super helpful and the installation was done super fast and painlessly. Couldn’t be happier.

Efficient and professional.

Went in for a couple of remnants and got an incredible deal and was treated like I bought a whole house of carpet Frank went above and beyond to help me Awesome website

Absolutely the best service and installation! Just installed luxury LVP in kitchen and small entranceway. Wade was professional, patient, and extremely service-oriented! Mo, installed the flooring fast, but with great care and attention to detail and ability to address nuances that any flooring installation can throw at you. Installer also super clean (a challenge when they removed an older tile floor) and super personable! Highly recommend Alexanian on Merivale Road, Ottawa, for all your flooring needs!

Merivale location: Service with Sara Jaber was very efficient and friendly. Within a few days my space was measured and within a week installer contacted me to book a install date. Amer installed my carpet to perfection. Very kind and polite. Amer completed the job in a day. Very clean. Not a trace of garbage was left in the house and he thoroughly vaccumed the entire main floor! Highly recommend. If you can ask for Amer bonus!

Fantastic experience with Alexanian who redid our staircase in hardwood. Both technicians are true professionals who are meticulous and precise. We had a small snafu that was handled very fast to our complete satisfaction. So Alexanian is highly recommended.

Sales representative Ramie was wonderful to work with

Needed a hallway and stairwell carpeted on short notice. Mimmo took the time to verify all measurements right away and secured installation sooner than expected. Compared with other quotes they were very fair. In house installers were quick and tidy

I rarely ever leave Google reviews but when I experience optimal service like I did with Roland at the Industrial Ave. location, I have to share so others can experience the same. From the initial visit to the installation, Roland is the man you want in your corner. Thanks for everything Roland! I'll see you at Alexanian again for future projects.

Wade was very helpful and didn't pressure us for a sale. Prices are reasonable and they have a great selection, including Canadian manufacturers.

Zoran was wonderful and patient as I like lots of detail (tight budget), and he was able to help me find ways of saving money. I also split the installation into two phases, with about 10 mths in between, and that was all okay with Alexanian's- they were very flexible. The LVP on two levels and stair carpet are amazing - it's almost like a new house! I am so happy with the results. The installers were also great - the 'Jacked' crew did the upstairs flooring just recently, and they were fast, efficient and friendly, as were the crew from last year and the carpet installers. I highly recommend Alexanian's and would go back to them next time!! Thankyou!

George is a true pro through and through. We came in with a dated home and he not only gave us great options, advice, and information, but also had the foresight to suggest repurposing some of our materials into another space—an idea we hadn’t even considered and one that turned out to be a perfect fit. His professionalism, knowledge, and welcoming approach made the process seamless. Straight talk, sharp suggestions, and genuine care for the customer experience. Anything flooring—our first call will always be George at Alexanian. —Cool, sharp, and reliable.

Amazing service! Very nice and professional. My couch looks brand new! Highly recommend

We had an excellent experience with Alexanian Flooring. Our sales representative, Zoran, went above and beyond in helping us choose the perfect flooring and underpad. He was patient, knowledgeable, and encouraged us to take our time—even allowing us to bring samples home so we could feel confident in our decision. The installation team was just as impressive—quick, efficient, and professional. They worked around our schedule seamlessly, and we never had a single worry throughout the process.

Alexanian has been our "go to" flooring store for the last few years and we are now on our 3rd purchase; this time being a carpet purchase for the stairs and hallways. Prices at Alexanian have been excellent. All the staff that we have encountered have been very welcoming and helpful. Our salesperson has always been Ramie. He is very knowledgeable about all the flooring products, provides an honest opinion or alternative options and is a real pleasure to deal with. I know we will be returning to Alexanian once again to see Ramie for our next purchase. Both Alexanian and Ramie the salesperson are highly recommended.

I dealt with Joe while I was in, the service was amazing, he went above and beyond to meet our needs and continued to follow up to make sure we were well taken care of. By far the best experience I've ever had with a sales rep!!

great store, amazing service!!

We recently made a purchase from Alexanian at the Whitby location. We had the pleasure of working with Ramie who was extremely knowledgable, helpful, patient, honest and professional. He listened to our needs and went over and above to assist us. Thanks to his guidance we ended up with the perfect carpet. We highly recommend Ramie to anyone looking for flooring!

We recently worked with Wade to select new carpet for our curved staircase and upstairs hallway. We are thrilled with how it looks. Thanks to Wade and the installation team. Great experience dealing with Alexanian!

Joe at Alexanian on Industrial Avenue was fantastic! He made the whole experience easy and stress-free with his great advice and friendly attitude. You can tell he really knows his stuff. We left feeling confident and well taken care of. Thanks, Joe!

I called Alexanian at 740 Industrial and spoke with Tony. I had a few questions, and thanks to his professionalism and helpful attitude, we were encouraged to visit the store in person. He answered everything clearly and made us feel confident about our options. Thank you, Tony.

We recently had luxury vinyl flooring installed throughout our entire home including two sets of stairs by Alexanian on Merivale and couldn't be happier with the experience. Sarah Jaber was amazing to work with and super helpful and patient while helping us pick the right flooring. She even brought samples to our house so we could see how everything would look in the space. The whole process was smooth and easy from start to finish. Big thanks as well to Tony and his crew for a clean, professional install that was done right on schedule. Highly recommend them!

I had a fantastic experience with Alexanian Flooring and couldn’t be more pleased with the results. From the moment I walked through the door, Joe and the entire team were welcoming, knowledgeable, and truly focused on helping me find the right flooring solution for my home. Joe took the time to understand what I was looking for, offering great advice and guiding me through the selection process with patience and professionalism. The installation team was just as impressive — punctual, respectful, and detail-oriented. They worked efficiently and left the space spotless when they were done. The new flooring has completely transformed the space, and the quality of both the product and the workmanship is outstanding. It’s clear that the whole team takes pride in their work and cares about customer satisfaction. A big thank-you to Joe and the Alexanian team for making the entire process smooth, stress-free, and enjoyable. I highly recommend them to anyone looking for great flooring and exceptional service