Testimonials

We’ve dealt with them several times. Always courteous and very professional. I wouldn’t go anywhere else for all plumbing and HVAC.

(Translated by Google) Good service from Brad for the maintenance of our air conditioning system (Original) Bon service de Brad pour l’entretien de notre système d’air climatisé

Thank you for your service!!

Good results, on time and a big smile 😃

Dishwasher installation

Quick and quality service as always. Can always count on them in an emergency. Especially Kris; he knows what's up!

Very quick to respond to our needs! Professional technicians and friendly service. We've used Bertrand for 5 years for all HVAC and plumbing maintenance and issues. Consistent in their great service from office to technicians, highly recommend. Always on time and considerate of our home. Offer input and patient with any concerns or questions we have. Frank was here the last couple of times, professional, approachable and respectful.

Great service

Tech came in to do a 10 year inspection on my gas lines to inspect for leaks and was super nice and informative. I have used Bertrand since I moved to Embrun and don’t see myself using any other service. Great people great prices great service. Don’t come across that too much anymore these days.

Good service. But found the installation of the line for my natural gas BBQ expensive.

All of my experiences with Bertrand have been excellent so far.

Excellent Service!! Et bilingue en plus! Brad était très à son affaire et m’a bien expliqué ce qu’il a fait . Il m’a aussi aider à choisir les bons filtres de remplacement sur Amazon.

Very professional, on time, clean, THANK YOU

Good experience, a good service from Aiden

Technicien was very knowledgeable and friendly. Kind and understanding while my puppy was barking at him.

Prompt response and excellent work. Really appreciated.

Bertrand Plumbing answered the phone right away when I called and they were able to give me a same day appointment for the emergency. Very helpful. I would recommend them to anyone.

Very professional, courteous and helpful plumber.

Absolutely love Bertrand Plumbing & Heating. We are using their services for our Schoolhouse renovations. Things that stand out: on time responsive service, transparency around pricing, really easy to schedule and change appointments and a good understanding of all the ins and outs of working on an older home. Highly recommend.

Very fast and efficient in installation.

We have used Bertrand for jobs that were big and small, and the work they do is always exceptional. Most recently it was for a heavily-clogged kitchen sink, and not only was a serviceman at our house within three hours of phoning, but he worked efficiently and before too long the system was running smoothly, once again. Thank you, Hayden, for your hard work and clear explanations along the way!

They installed my faucet and drains in the kitchen. Really good service. Fast and efficient.

As a Real Estate agent and investment property owner I have dealt with many plumbing companies over the years and this is the one company that stands out. Time after time they get the job done quickly and with no headaches. Also, there pricing is good and the communication is great. You would think this is normal in the industry but it is not. This company is very well organized and I trust them with all my business and referrals. 5 star Scott Moore

Excellent service!

Super professional shop. Was able to make an appointment quickly, was kept up to date with when the crew would arrive. The arrived and were able to quickly locate the issue and fix it. They also noticed another minor issue and fixed it as well. Highly satisfied with them and will be calling them for any futures plumbing needs.