Testimonials

4.8
523 Reviews
Oct 11, 2024
Richard A.
Efficient and professional, have zero complaints and will highly recommend
Oct 8, 2024
Anny Woodward
Jerrod has been so amazing with all sorts of support questions. Yannick also has helped me. They are great guys, so kind and helpful. I will definitely reach out to them again for any other needs.
Oct 8, 2024
Laura Bond
Always great service! Thank you
Oct 7, 2024
Martin Perras
Great service! The plumber was kind, efficient and professional. I have several experiences with this company and has always been happy with their service. I would recommend them to friends.
Oct 7, 2024
Veronique Dignard-Tremblay
Bertrand Plumbing and Heating is absolutely amazing! They are really professional and knowledgeable. It's easy to communicate with them and they let you know every step of the way what they're doing. Definitely recommend them!
Oct 4, 2024
Meghan
Frank is always does a great job and gets it done quickly.
Oct 3, 2024
CAROLINE
Merci pour l’excellent service. Rapide et très professionnel.
Oct 3, 2024
Luc LeTendre
Quick, efficient and professional.
Oct 2, 2024
Kevin
Always satisfied with the service and professionalism!
Oct 1, 2024
Marie
Great technician!
Sep 30, 2024
corey rice
Colin was our technician. He was great cleaned my furnace and fireplace. He was very prompt and informative.
Sep 30, 2024
Pierre
Thank you for your professionalism service
Sep 24, 2024
Sean Clowater
Just a quick shout out to Bertrand Plumbing & Heating. Always responsive to any issues be it big or small. Today Brad, one of their HVAC Technicians was here for a service call. Like all Bertrands employees, courteous, timely, professional and extremely diligent in his job. We’re very fortunate to have a company like Bertrand meeting all our Plumbing and Heating requirements…a sincere thank you!
Sep 20, 2024
Kevin MacDonald
We just had our wall mounted AC unit serviced as it was leaking water after it would run for approximately 30 mins. Their service technician Brad did an fantastic job rectifying the issue which was a clogged drain pan. He educated us on the issue and how to prevent it in the future. Brad was professional and friendly, I would recommend this company to anyone.
Sep 17, 2024
Daryl Coburn
Great firm. I have had work done in past. All great. Today I had service man Frank (great,knowledgeable man)attend and replace well pump Frank is the best.. Highly Recommend them
Sep 16, 2024
Sam Hudson
Brad was a model employee. He arrived promptly and got to work quickly after some initial questions regarding the symptoms the fireplace was experiencing. He was sensitive to the recent passing of my mother and helped me understand the work he conducted. He also offered to install a thermostat to prevent the fireplace from running continuously. Overall my experience with Bertrand has been respectful, polite, professional, and transparent. I will be using them again. And I called upon them again. Yanic (spelling sorry) has been a solid representation of Bertrand and their ethics. He has come out a couple times for electrical work and both times he was polite, attentive, and respectful. He listens to concerns raised by the homeowner and expresses his concerns around any adjustments that need to be made. Bertrand will continue to be my first call for anything HVAC, plumbing, or electrical.
Sep 7, 2024
Gail
We were very impressed with the professionalism and the speedy response time. We will continue to have Bertrand as our one and only company to deal with our AC and heating needs.
Sep 6, 2024
Dany Fortin
(Translated by Google) Thanks Brad (Original) Merci Brad
Sep 5, 2024
Parag
Professional approach with timely communications. Technician was knowledgeable for the service call. Thank you.
Aug 31, 2024
Rebecca Legault
Reliable, professional, friendly, affordable prices. They were generous with helpful advice on the phone about an intermittent tub leak prior to coming onsite (evaluating photos emailed in), which helped keep our service bill lower than it could’ve been. We also use them for furnace maintenance annually. All the staff we’ve met have been top notch! They are great, highly recommend!
Aug 30, 2024
Danielle
Everyone was so kind and fast, thank you Bertand.
Aug 29, 2024
James
Professional, trustworthy and friendly
Aug 29, 2024
Felix
Colin was nice and respectful. Completed the work and we're very satisfied. We appreciate that everything was fixed as soon as possible.
Aug 28, 2024
Sylvain Arcand
(Translated by Google) Super fast service...appointment the next day, -very competent technician and able to find solutions... -professional, polite and clean work -very reconmadable THANKS, (Original) Service super rapide..rendez-vous le lendemain, -technicien tres competant et capable de trouver des solutions... -travail professionnel, poli et propre -tres reconmadable Merci,
Aug 27, 2024
Jean-Guy
Toujours du service professionnel.