Testimonials

Plumber was at my home on time and resolved the matter quickly

Great service, quick. Your guy was on time and had a good report with the guy from the city. Glad you guys work in Ottawa, I get to support a hometown business and don’t need to worry if I need work done. Will recommend.

I’ve used Bertrand Plumbing on several occasions for my rentals and personal home. They’re always on time and very professional. I’ve had nothing but great experience with their service and would highly recommend them any day!

Woke up to a nasty leak from my NTI Boiler. Called in emergency plumber (not from Bertrand), who looked at it for 5 minutes and said the whole unit had to be replaced at a cost of $4900. Called in Bertrand for a second opinion. Jerrod gave it a good look and found a cracked part that would cost $30 to replace. As soon as part came in, Josh came over and had it fixed in less than 20 minutes. Highly recommend.

Very professional and knowledgeable technician. My issue was resolved quickly and efficiently.

Excellent service ! Very professional and friendly service ! I highly suggest this plumbing company.

We had Bertrand Plumbing come in to change a faucet in our garage. The Plumber Joshua was punctual, polite and very efficient! Thank you!

Great service and expertise. Thank you!

Waiting for my heat pump but so far so good with the service

Great service. Friendly, informative and fast. Reasonable prices too. Thanks for your help.

Josh was on time and professional as usual. Ty !

Charley was very professional, polite and respectful during the instalation. We appreciated his attitude towards work and all the work that he performed.

Methodical and professional. Prompt

Technician was very knowledgeable. He was professional and friendly. I am very happy with his services.

Had to get the gas and electric installed for my pool heater. The service was quick and professional, the crew that came did the work fast and efficiently.

Josh was terrific with a very good very customer service approach. He did an excellent job. I understand he just recently joined Bertrand and I would say you will be very happy him.

Very professional and efficient. Addressed an urgent issue quickly ensuring everything was safe and in working condition. Highly recommend.

Excellent service

Punctual polite and fixed our issue. Thank you!

Love their professionalism, the whole group is polite and very friendly.

The plumber who arrived was great! They explained the issue and what caused it. They fixed the problem same day and were happy to answer any questions I had

Bertrand was recommended to us when Enercare failed us. Bertrand rescued us and we have never looked back. Excellent customer service, ease of use for booking appointments and the continuous updates on day of service is really appreciated. Always smiling, very knowledgeable staff, I cannot recommend this company enough.

services rapide et proffesionnel . tecknicien consciencieux .

Josh dis a good description of the problem and he fixed it

Ponctuel et excellent service