Testimonials

GOOD SERVICE AND TECHNICIEN VERY FRIENDLY

We are very satisfied with dealing Bertrand Plumbing. The lady on the phone taking our request was helpful and professional. We are really happy with the work from the plumber. He was very nice, efficient, helpful and also professional. I would recommend Bertrand Plumbing !

Bertrand Plumbing & Heating is are go to plumbing & heating specialists. Since moving into our home, we have used Bertrand various times for our household needs. They are extremely professional, caring, and provide top quality services.Also, Jessica is amazing as the dispatcher for all Bertrand services. Special thanks to Roxanne for her quick and efficient service for helping us get a technician to replace our shower valve. Bertrand is the best family owned company in the greater Ottawa area. Simply the best around!

Service call was responsive and on time. Problem solving was perfect. Excellent service!

Very pleased I went with this local company as plumber was very professional, efficient and went above and beyond in service. Would definitely use them again!

Response and visit time were fast, my issue was (thankfully) a quick fix, and i was advised on cost efficient choices for what we needed. Definitely calling again if we need anything done.

Fast and efficient work. Everything was explained to us. Great company

Great service. Very professional. Were able to fix the issue with our furnace humidifier quickly. Would recommend them to anyone who needs their services. They are the company we use for all our HVAC needs.

Great work, fast and efficient!

Very professional. Josh did a great job! Highly recommended!

I just had preventative maintenance done on my main heating system and heated floor. The technicians showed up exactly on time. The work was performed very professionally and I was provided with an explanation of the work done and the specs etc. The technicians did excellent and very honest work. Prices are good. The work performed saved me lots of money. I have done business with Bertrand Plumbing and Heating numerous time. It is the only firm I totally trust.

Le technicien était excellent, on voit qu’il aime ce qu’il fait. La persone à envoyer la prochaine fois. Sylvie

Had a lovely experience, they fixed everything we needed and explained what was wrong

Communication was very good and the plumber was very professional, courteous and knowledgeable. Job was not finished at one time but the reasoning was communicated clearly and understandable.

We were very pleased with our experience with Christian who made us an appointment right away and Josh who diagnosed our problem and then did the installation. Both are very personable and happy to answer any questions Scott & I had. Thank you Bertrand.

We are very pleased with the service we receive from Bertrand, and are happy repeat customers.

great work, fast and well done

we had a very good response to our call and an excellent service to replace our furnace in a timely fashion.

We were very happy with the service Bradley was very personable and friendly and very knowledgeable

They saved the day yet again! Professional workers and a friendly knowledgeable Team that can get the job done!

Technician was on time, friendly and polite.He brought along a co-op student, and explained to both of us, step by step what he was doing and looking for on my gas fireplace. I plan to use Bertrand again next year.

It is always a pleasure in dealing with Bertrand Plumbing for our heating needs. I appreciate the reminder emails and ease of scheduling the appointments. The technicians are very professional and courteous with our tenants.

Easy scheduling, good communications and efficient service. Very professional ! Use them for all plumbing HVAC and electrical across all my personal and rental properties.

Awesome service! Staff is really friendly and professional 🙂

Colin was great- he fixed our fireplace and gave a detailed explanation of how to operate the fireplace.