Testimonials

The 2 gentlemen that came in to install my dishwasher were very pleasant.

Wonderful - would highly recommend

(Translated by Google) The issue associated with the call placed was resolved efficiently with courteous staff. Thanks to the team. (Original) Le problème associé à l'appel placé a été résolu efficacement avec du personnel courtois. Merci à l'équipe.

From the first call to the install, the service was fantastic. At first the technician tried to repair to save us from the big expense but even though we needed to change the furnace the service was excellent. The owner lent us some heaters so we would not be cold. And the installer was professional and very pleasant during the entire ordeal. Thank you Jerrod for all your help.

Très bon service courtois.

Excellent service from the person who booked the appointment to the plumber who performed the service. We will call them again for our plumbing needs!

Thank you for responding to our emergency call for our furnace. Thank you for accommodating us and sending someone within 24 hours in order to get us out of a bind in the middle of winter. Your technician was professional and the service with Jared was exceptional. I would recommend this company to anyone looking for repairs or for a new furnace. I also wanted to mention that pricing was much more competitive with this company than others in Ottawa

Very satisfied

The tech arrived on time, and was prepared for completing the work. He cleaned up the area and discussed what was done. I am totally happy with the work.

Kristian was responsive and very accommodating! Frank's install work was flawless. I would highly recommend Bertrand Plumbing & Heating! Hank

Thank you for the great work

Fast service, friendly people.

I would highly recommend this company. The plumber was very proficient and professional. Quality work at a very reasonable price.

Prompt service

When my Luxaire furnace quit working, I contacted Bertrand to come to assess the problem. Since I had alternate heat sources, a technician was dispatched the next morning. After troubleshooting the problem it was determined I needed a new heat exchanger. A new one was sourced out and installed. The quality of the install workmanship was very good. The technicians were extremely polite and respectful of my home. All of my concerns and questions were addressed. Great job!

(Translated by Google) Excellent, fast and courteous service! THANKS! (Original) Excellent service rapide et courtois! Merci!

The issues with my furnace were dealt with promptly. The quality of the work was excellent. All concerns I had were addressed.

Very nice worker who knows his job.

Job done well!!!

Collin who came to clean my gaz fireplace did a very good job and explained things in a very comprehensive way.

Very friendly courteous fast service

Frank did a great job for us again. On time and well done.

The individual " Richard" arrived early and was very professional in proforming his task to install a new toilet and putting the old one back in the box for me. He made sure the places was clean, all garbage removed and the customer was happy before leaving. I would 100% pass his name on to anyone who requires a plumber. The only problem is the way the company has there service charges set. If you make a service call it is $45 for the individual to go to your place then it is $105 extra no matter if the individual is there for 1 minute or 1 hr, why not make the service call price the cost of the individual that is required to do the service ie: A plumber is $105 so your service call would be $105 for a max of 1 hr, an HVAC individual is $115 so the service charge is $115 for a max of 1 hr. etc...

Installed dishwasher and waterline to fridge. Job was done in a timely manner and came back asap when called the next day for minor issue. Friendly staff. Wouldn’t hesitate to call again if needed.

Rapide et efficace.