Testimonials

Bertrand was recommended to us when Enercare failed us. Bertrand rescued us and we have never looked back. Excellent customer service, ease of use for booking appointments and the continuous updates on day of service is really appreciated. Always smiling, very knowledgeable staff, I cannot recommend this company enough.

Ponctuel et excellent service

Technician and his helper were polite and quick to install a new frost freeze tap on the east side of our home. No complaints whatsoever. Hank N.

We had Josh Quiet and pleasant and happy to answer questions about what he is doing.

Very professional

Very happy with Josh. Knowledgable , punctual and he gets the job done efficiently !

From the 1st contact by phone to the staff, Bertrand Plumbing is awesome! Friendly, competent, fair prices, and always get the job done right - the first time!

Bertrand did a great job with a bit tricky toilet install. Very professional and top quality.

Met my requitements

fast and efficient work

Very friendly and efficient, would highly recommend

Excellent service.

Excellent and fast emergency service.

Great customer service and knowledge. Will recommend Bertrand 100 to anyone I can.

Great service!

The 2 gentlemen that came in to install my dishwasher were very pleasant.

Wonderful - would highly recommend

(Translated by Google) The issue associated with the call placed was resolved efficiently with courteous staff. Thanks to the team. (Original) Le problème associé à l'appel placé a été résolu efficacement avec du personnel courtois. Merci à l'équipe.

From the first call to the install, the service was fantastic. At first the technician tried to repair to save us from the big expense but even though we needed to change the furnace the service was excellent. The owner lent us some heaters so we would not be cold. And the installer was professional and very pleasant during the entire ordeal. Thank you Jerrod for all your help.

Très bon service courtois.

Excellent service from the person who booked the appointment to the plumber who performed the service. We will call them again for our plumbing needs!

Thank you for responding to our emergency call for our furnace. Thank you for accommodating us and sending someone within 24 hours in order to get us out of a bind in the middle of winter. Your technician was professional and the service with Jared was exceptional. I would recommend this company to anyone looking for repairs or for a new furnace. I also wanted to mention that pricing was much more competitive with this company than others in Ottawa

Very satisfied

The tech arrived on time, and was prepared for completing the work. He cleaned up the area and discussed what was done. I am totally happy with the work.

Kristian was responsive and very accommodating! Frank's install work was flawless. I would highly recommend Bertrand Plumbing & Heating! Hank