Excellent
On time, took off their boots, very polite, very quick and clean.
Sep 11, 2025
Luc
Vraiment professionnel
Sep 5, 2025
Joanne Lapointe
Very professional person. What I thought had to get done and what they did was completely different to save me lots of money. Thank you, John for the wonderful afternoon
Aug 29, 2025
Jeannine Leclerc
Colin arrived on time, polite, did a great and clean job.
Aug 22, 2025
Carol-Ann Olney
Excellent advice and service in getting my old pool heater up and working to save me the cost of replacing this season. Thank you!
Aug 15, 2025
Todd Peters
A great local family company That offers quality products, service & fair rates with professional staff & awesome ratings. You will not be disappointed with Bertrand ever.
Aug 15, 2025
Normand
Bon service
Aug 14, 2025
Sean Clowater
Another shout out to Bertrand Plumbing & Heating Inc; simply the best when it comes to prompt and professional service! An amazing team of technicians who are both courteous and extremely knowledgeable. I can’t say enough superlatives about Bertrand from the owners like Martin and Roxanne, reception and Stephanie to Yanick, Brad, Joshua: they’re all incredible people who truly care about customer service.
Thanks sincerely!
Aug 14, 2025
Chris
As always you folks were friendly, efficient and professional.
Aug 14, 2025
Rosemarie
Great job done thoroughly in a time-efficient way. Thanks so much.
Aug 13, 2025
Lyne Cocotte
Excellent service ! Very professional and friendly service ! I highly suggest this plumbing company.
Today on Aug 13th, Charlie and Sterling installed my new a/c. They did a wonderful job. They were very professional and efficient. Thank you guys for providing such excellent service !
Aug 7, 2025
Dr. Bill Winogron
The 2 plumbers were respectful and explained my options clearly. And they cleaned up their mess!
Aug 6, 2025
Benoit
Colin was very nice and knowledgeable. He was able to assess and fix my AC quickly and efficiently!
Jul 30, 2025
Shaun Crook
Quick and efficient fix of our A/C unit this summer! Highly recommend.
Jul 23, 2025
John Harrickey
AC tech arrived as scheduled and was quickly able to diagnose and resolve our problem. Extremely helpful, great advice, excellent service, a pleasure to work with in our home and at a cost that was very reasonable.
Jul 16, 2025
Malise
Le travail a bien ete mais j’avais demande une inspectiln generale et je nd sais pas si ca rte fait
Jul 16, 2025
Jason Walsh
Always great service from the team!
Jul 9, 2025
Richard Labreche
(Translated by Google) Our technician was really knowledgeable and efficient! I highly recommend Bertrand Plumbing & Heating.
(Original)
Notre technicien était vraiment compétent et efficace! Je recommande fortement Bertrand Plumbing & Heating.
Jul 9, 2025
Elizabeth
Technician was on time. Worked efficiently and reported his findings.
Jul 8, 2025
Josee
Always quality service experience! Thank you!
Jul 3, 2025
Nadine
Plumber was at my home on time and resolved the matter quickly
Jul 2, 2025
Shaun
Great service, quick. Your guy was on time and had a good report with the guy from the city. Glad you guys work in Ottawa, I get to support a hometown business and don’t need to worry if I need work done. Will recommend.
Jul 2, 2025
Kyle B
I’ve used Bertrand Plumbing on several occasions for my rentals and personal home. They’re always on time and very professional. I’ve had nothing but great experience with their service and would highly recommend them any day!
Jun 27, 2025
chubbs28
Woke up to a nasty leak from my NTI Boiler. Called in emergency plumber (not from Bertrand), who looked at it for 5 minutes and said the whole unit had to be replaced at a cost of $4900. Called in Bertrand for a second opinion. Jerrod gave it a good look and found a cracked part that would cost $30 to replace. As soon as part came in, Josh came over and had it fixed in less than 20 minutes. Highly recommend.
Jun 25, 2025
Benoit
Very professional and knowledgeable technician. My issue was resolved quickly and efficiently.