Testimonials

From taking big to small projects every job gets done at the same level of productivity and professionalism. Thanks for your quick response from dispatcher to plumber on site. Merci!

Fast service. The boys that arrived were extremely polite. The insisted on removing their boots even though I told them not to bother. Young Embrun high school student worked alongside the plumber as part of his coop. Great service !

Very professional and quick. Really great experience.

Very pleased with the service. Techs were very professional, knowledgeable and extremely friendly. Work area was clean and tidy. They took the time to explain everything very well. Would certainly use them again.

I was really satisfied with the service. I highly recommend this company to anyone looking for excellent service.

Great and efficient service !

Collin cleaned my gaz water tank and he did a very good job, and explained things in a very comprehensive way.

Very nice worker who knows his product and is very efficient.

A technician was at the home first thing in the morning and he had it diagnosed the problem very fast and fixed in no time

The two young men who came to clean our furnace were polite and cheerful. Colin was especially helpful explaining the thermostat and programming it for us .

Called Jerrod with a question and service tech Brad showed up the same day to check things out. Excellent professional service … thank you

Your staff that we dealt with were all extremely courteous and represented your business in a total professional manner. Jerrod was prompt and extremely accommodating to our needs and had us up and working in no time. His service and installation team Collin, Sterling and I am so sorry but forget the 3rd installers name were so polite and respectful to our property leaving their work area as clean as when they arrived. They went over and above to ensure we had our heat working again. My husband and myself have the upmost respect for their professionalism and will highly recommend your business

Great experience, quick service and on time as well. Would definitely recommend their services in the future!

Super professional shop. Was able to make an appointment quickly, was kept up to date with when the crew would arrive. The arrived and were able to quickly locate the issue and fix it. They also noticed another minor issue and fixed it as well. Highly satisfied with them and will be calling them for any futures plumbing needs. Update- Had another issue with boiler, no heat and Bertrand came out quickly and diagnosed the issue and had it fixed by 12pm. Martin was super professional and answered all my questions and explained the issue well. Super impressed as always with Bertrand.

Service call was responsive and on time. Problem solving was perfect. Excellent service!

Great experience. They rushed the job as we had a blocked toilet (our only one!). Technician was excellent and super friendly. Highly recommend!

Great service- Brad was professional and detailed.

GOOD SERVICE AND TECHNICIEN VERY FRIENDLY

We are very satisfied with dealing Bertrand Plumbing. The lady on the phone taking our request was helpful and professional. We are really happy with the work from the plumber. He was very nice, efficient, helpful and also professional. I would recommend Bertrand Plumbing !

The technician that showed up was very punctual and showed great knowledge of his trade. He was also able to answer all my questions in a way t hat I could understand. We were very pleased with the repairs and the visit. Thanks Francois

Bertrand Plumbing & Heating is are go to plumbing & heating specialists. Since moving into our home, we have used Bertrand various times for our household needs. They are extremely professional, caring, and provide top quality services.Also, Jessica is amazing as the dispatcher for all Bertrand services. Special thanks to Roxanne for her quick and efficient service for helping us get a technician to replace our shower valve. Bertrand is the best family owned company in the greater Ottawa area. Simply the best around!

Great service with very professional staff

Josh was great. Got the job done quickly and well.

Technicians were here at the time scheduled. Work was clearly explained after completion. All my issues were resolved.

Good friendly service. Toilet changes were quick and he even cleaned up all garbage after he was done.